Kids Play Couch-Outdoor Sofas

• [Outdoor Kids Sofa] This kids couch features a waterproof material that ensures easy cleaning and maintenance, making it ideal for outdoor use.
• [Let It Inflate 5 Days] Please open all the zippers immediately and wait for 5 days, then the modular kids couch will be restored to its original thickness and shape! If you want to regain the thickness more quickly, please use a garment steamer, to bring the foam back to its actual height and remove sectional wrinkles from the cover
• [8 Piece Modular Kids Sofa] MeMoreCool kids sofa features 8 pieces, four foldable seats, two back cushions, and two round cushions.
• [Perfect Gift for Imaginative Kids] The design of this modular sofa has great potential for fostering creativity and imagination.
• [Portable Handle & Durable] The 2 folding mats are designed with portable handles for easy movement and transportation.

Shipping Policy for glowsofa.com

At glowsofa.com, we strive to provide our customers with a smooth and efficient shipping experience. This Shipping Policy outlines our shipping procedures and practices to help you better understand our process.

Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

We offer free standard shipping on all orders. Delivery delays can occasionally occur. We offer two types of shipping:

• Standard Shipping: Estimated delivery time is 5-7 business days. Standard shipping is free of charge.
• Express Shipping: Estimated delivery time is 2-3 business days. Additional charges apply and will be calculated at checkout.

Shipping Restrictions

We only ship to physical addresses within the United States. We do not ship to PO Boxes, APO/FPO addresses, or any offshore islands. Please ensure your delivery address meets these criteria when placing your order.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

glowsofa.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

glowsofa.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Return and Refund Policies for glowsofa.com

Last Updated: [07/27/2023]

1. General Terms

Our top priority at GlowSofa.com is the satisfaction of our customers. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience.

2. Refunds

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

2.1. The customer has 30 calendar days to return an item from the date of receipt.

2.2. To be eligible for a return, the item must be unused, in the same condition that you received it, and it must be in the original packaging.

2.3. The product needs to have the receipt or proof of purchase.

2.4. Once we receive the item, we will inspect it and notify the customer that we have received the returned item. We will immediately notify you of the status of your refund after inspecting the item.

2.5. If the return is approved, we will initiate a refund to your original method of payment.

2.6. You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.

3. Exceptions

Certain situations where only partial refunds are granted (if applicable):

3.1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

3.2. Any item that is returned more than 30 days after delivery.

4. Non-returnable Items

Sale items are not eligible for refunds. Only regular priced items may be refunded.

5. Exchange

We only exchange items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [hello@glowsofa.com].

6. Late or Missing Refunds

If you haven’t received a refund yet, check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [hello@glowsofa.com].

7. Changes To This Refund Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contact Us

If you have any questions on how to return your item to us, contact us at [hello@glowsofa.com].

- Visa & Mastercard

- Paypal

- American Express

- Shop Pay

- Google Pay

- Apple Pay

- Afterpay

- Electronic Funds Transfer

For more details on Payment options please visit our Payment Methonds Page